Public Engagement and Communication - Stage 2

Public Engagement and Communications - Curated Guidance for Stage 2

Assess where you are in public engagement and communications to determine which stage you are in and identify the key activities you need to undertake as an air quality manager to go to the next stage. 

The guidance below is for Stage 2. Stage 1 and Stage 3 are also available.

Additional guidance for Stages 4 and 5 is being developed for future iterations of AQMx.

StageCapacityAvailability and transparency of dataObjectivesActivitiesSustainability Plan
01.
  • No dedicated staff for public engagement and communications activities in the air quality department, cross-government support available
  • None or limited air quality monitoring
  • Data is not shared with the public
  • Engage and inform the public and key stakeholders
  • Build trust in the air quality information and data provided
  • Share information on air pollution local sources and impacts
  • Reach out to affected communities
  • Plan awareness-raising activities
  • Donor / project dependent budget
02.
  • Dedicated staff with limited expertise on public engagement and communications for air quality
  • Air quality data from one continuous monitor and / or low- cost sensors
  • Air quality data is made available to the public upon request
  • Inform and consult the public and key stakeholders
  • Deepen trust in the air quality information and data provided
  • Establish a data transparency plan
  • Seek stakeholders’ input in decision making processes
  • Deepen outreach activities with the public
  • Donor / project dependent budget
03.
  • Dedicated staff with some expertise
  • Access to donor/project based budget for communications activities
  • Extended monitoring network with some missing / incoherent data
  • Air quality data is available online but not regularly updated
  • Consult and involve the public and key stakeholders
  • Build consensus on local sources and impacts of air pollution
  • Share data with researchers, the media and public
  • Provide health alerts during high pollution events
  • Build stakeholders capacity and involve them in the design of policies
  • Some central funding
  • Major donor / project dependent budget
04.
  • Dedicated staff with strong expertise
  • Some access to central funding for communications activities
  • Extended monitoring network providing robust data
  • Air quality data is available online and regularly updated
  • Involve and collaborate with the public and key stakeholders
  • Deepen consensus on local sources, impacts and solutions
  • Provide comprehensive real-time and historic air quality data on digital platform

  • Focus partners on reducing emissions in priority sectors
  • Finetune messaging and communications plans
  • Major central funding
  • Some donor / project dependent budget
05.
  • Dedicated staff with strong expertise and multi-disciplinary skills
  • Secured in-house budget for communications activities

 

  • Extended monitoring network providing robust, real-time data for all the territory
  • Open access of all air quality data (including raw data and data formatted to be user-friendly)
  • Collaborate and empower the public and key stakeholders
  • Foster collaborative action for clean air
  • Work with partners to design and implement comprehensive clean air plans
  • Invest in media outreach and public awareness campaigns
  • Evaluate and document impact
  • Centrally funded
  • In-house research

Data alone is rarely enough to mobilize action. Technical understanding must be coupled with effective communication and
engagement to ensure that data is put to use to raise awareness, change harmful practices and ensure that communities
breathe clean air. Even without access to regulatory-grade air monitoring data, jurisdictions can still move ahead with the
information they have to build trust and inspire collective action.

01 Benchmark best practices

To build on your Stage 1 public engagement and communication plan related to air quality management, start by familiarizing yourself with international guidelines, particularly the EU directive 2008/50/EC (Chapter V). This directive outlines key requirements for public information dissemination. Attend workshops, webinars, or training sessions focused on best practices in stakeholder communication. Collaborate with experts in environmental science and communication to develop clear, accessible messaging. Actively seek feedback from stakeholders and similar jurisdictions to ensure your strategies resonate effectively with the community, fostering trust and transparency. 

02 Set Stage 2 Objectives

To establish effective public engagement and communication objectives for air quality, first assess the available data and the capabilities of your air quality monitoring system. Collaborate closely with monitoring staff to understand the scope and limitations of the data. Set realistic, measurable objectives that align with both the quality of the information and community needs. Ensure that the objectives clarify key messages, target audiences, and desired outcomes, fostering informed public participation and awareness in air quality management efforts. 

03 Develop a data dissemination and transparency plan

When developing a data dissemination and transparency plan, identify two primary audiences: the general public; stakeholders and decision-makers. Tailor communication strategies to meet the specific needs and understanding levels of each group. For citizen science initiatives, provide comprehensive guidance on operating and maintaining air quality monitoring systems. Ensure that adequate resources are allocated for capacity building, empowering participants to engage meaningfully. Regularly update both audiences with relevant data, insights, and progress to foster trust and informed decision-making.

04 Gather information on public perceptions

To gather public perceptions on air quality effectively, design a comprehensive survey targeting diverse demographics within the general public. Use clear, accessible language to formulate questions that explore awareness, concerns, and attitudes toward air quality issues. Incorporate both quantitative and qualitative questions to capture a range of insights. Promote the survey widely through social media, local events, and community organizations to ensure broad participation. Analyze the results to define the campaign's scope, ensuring it addresses the community's most pressing concerns and needs. 

05  Launch a public information campaign

To launch an effective public information campaign raising awareness about air pollution, start by clearly defining your communication objectives based on local air quality data. Develop targeted messaging that highlights key pollution sources specific to your jurisdiction, such as vehicular emissions or industrial discharge. Emphasize the health effects of air pollution, presenting facts that resonate with the public's concerns. Include practical tips on how individuals can protect themselves, such as using air purifiers or reducing outdoor activities during poor air quality days. Utilize diverse channels—social media, community events, and local news—to reach your audience effectively, fostering engagement and informed action. Consider specific events or dates to orient your public campaign around, such as the International Day of Clean Air for Blue Skies, which occurs each year on September 7.

06 Conduct outreach activities with targeted groups (including vulnerable communities)

Conducting outreach activities with targeted groups, especially vulnerable communities, requires a tailored approach. Start by identifying specific local communities most affected by air pollution and engage with local leaders and organizations. Organize workshops and informational sessions that address air quality issues, their health impacts, and actionable steps individuals can take, such as using public transport, reducing energy consumption, or practicing safe indoor air strategies during high pollution episodes. Provide materials in accessible languages and formats. Encourage discussion and feedback to address concerns and misconceptions. Utilize local media and social networks to amplify your message, ensuring that vital information reaches those who need it most.

07 Explore citizen science applications

When implementing citizen science initiatives using low-cost sensors or passive diffusion tubes for air pollution monitoring, prioritize data quality through appropriate calibration and validation protocols. Collaborate with academic institutions or environmental agencies to establish rigorous guidelines for sensor usage and data interpretation. Provide training for participants on sensor operation, data collection, and maintenance to ensure consistency. Contextualize the air quality information shared with the public by clearly explaining air quality levels and associated health impacts, using straightforward language. This empowers citizens while minimizing confusion. Regularly communicate findings and insights, fostering transparency and engagement within the community, ultimately enhancing awareness and actionable responses to air pollution.

08 Strengthen engagement with key stakeholders

To strengthen stakeholder engagement in air quality management, build on previous efforts by conducting regular consultations and feedback sessions with specific stakeholder groups. Identify their unique concerns and needs to tailor your approach effectively. Establish clear communication channels, such as newsletters or community forums, to proactively share updates and gather input. Foster collaborative partnerships by involving stakeholders in program planning and decision-making processes. Providing training or resources can empower stakeholders to actively participate, enhancing the overall effectiveness of air quality management programs.

09 Update your public engagement and communications plan

By now, more and more air quality data is available for your jurisdiction. Revisit your communications objectives and update your public engagement and comms plan accordingly for implementation in Stage 3.